Healthcare

THE PROVISION OF HEALTHCARE TO STAFF: A BUSINESS OF DETAILS

NMG reduces Barloworld Logistics’ billing discrepancies

THE CHALLENGE:

The task of proving healthcare to employees is an arduous one. Human Resources, Finance and Payroll departments all play their parts in ensuring employees are able to transact on their medical scheme and understand their scheme’s benefits.

In a big company like Barloworld Logistics with thousands of employees, it can be hard to track and keep up with staff movements, resignations, changes in benefit plans, the addition of spouses and various other aspects that may change. Inevitably discrepancies creep in over time. All role players need to manage and keep an eye on what a company pays medical schemes on behalf of their employees and what schemes invoices.

THE SOLUTION:

NMG Benefits Healthcare plays the last line of defense for Barloworld its other clients, and Finance and Payroll departments. What this meant for Barloworld Logistics was that NMG dedicated their time, attention to detail and knowledge of the transactional environment to alleviate this particular headache for Barloworld Logistics.

Every month, the NMG provides detailed discrepancy reports to clients indicating the progress made and what needs to be done to reduce and eliminate the discrepancies.

THE RESULT:

In less than four months, NMG’s Healthcare team eliminated more than R250, 000 worth of discrepancies. This exercise saved countless man hours for Barloworld Logistics and helped them focus on their core business of servicing their most valuable asset – their employees.

Key words: Healthcare, Payroll, Human Resources, Staff, Consultants