Vacancy | Consultant

Job description

Role Purpose

• Support the Senior Consultant/Principal Consultant, when required.

Duties and Responsibilities

Key Performance Objectives

FAIS Accredited

• Excellent technical knowledge.
• Provide clients with proactive relevant advice.
• Adhere to the FAIS requirements.

Best Practice

• Ensure that NMG Best Practice is implemented within the client base.
• Assist in the formulation of NMG best practice, and work on consulting projects.

Budgets

• Ensure commissions are being paid correctly and on time.
• Identify cross sell opportunities and support KAM within the branch.
• Support retaliation strategy.

People

• Foster a good working relationship with clients, staff, manager, internal divisions and colleagues.
• Attend training sessions scheduled by NMG or external providers.
• In conjunction with senior consultant, develop and maintain relationships with clients.

Client Relationship Management

• Be able to autonomously run with the client portfolio, with the senior manager in a mentoring role.
• Establish a relationship with key decision makers, the participating employer & trustees.
• Set an annual year plan/ client plan per fund and arrange trustee/management committee meetings.
• Provision of appropriate advice, excellent client service and project management of critical events to ensure the smooth running of the fund.
• Effective management of service providers and adherence to NMG standard operating procedures and best practice.
• Complete time sheets within the required time frame.
• Keep written record of all communication with client and interaction i.e. meetings, telephone conversations.
• Attend regular meetings with administrators/service providers regarding status of funds.
• Assist and reply timeously to clients with written and verbal interaction.
• Liaise internally and externally regarding setting up of meetings.
• Prepare and compile reports as required.
• Maintain and update workflow spreadsheet for all clients and ensure deadline compliance.
• Ensure Service level agreements are on file for all clients.
• Undertake risk and administration re broke and compile reports for presentation to clients.
• Procure fidelity guarantee insurance for trustees, where necessary.
• Negotiate with insurers/service providers to obtain competitive rates on:
  • Group life schemes.
  • Permanent health insurance schemes.
  • Funeral schemes.
  • Investment consulting services.
  • Fidelity guarantee insurance.
  • Any other product.
• Follow up on medical requirements for member and underwriting decisions.
• Ensure client files are up to date and filing is done accurately.
• Prepare agendas for trustee/ management committee meetings.
• Obtain administrations reports for trustee/ management committee meetings.
• Request asset information from asset consultants / managers for insertion in trustee/ management committee agenda packs.
• Compile collate trustee/ management committee meeting packs and distribute to clients at least seven days prior to meeting (or other agreed deadline).
• Attend trustee/ management committee meetings and other ad hoc meetings as required.
• Take accurate minutes at trustee/ management committee meetings and ensure that they are distributed within one week to all participants (or other agreed deadline).
• Compile fee notes.
• Monitor action items from trustee/ management committee meeting minutes and all other documentation to ensure deadline compliance.
• Load and complete Section 14 checklists.
• Prepare and compile material for road shows.
• Perform any related duties as requested by management.
• Member presentations.

Qualifications

• Grade 12/ Matric certificate.
• B. Com or equivalent degree – NQF6.
• Further relevant studies will be an advantage.

Training Requirements

• RE5 -Regulatory Examination written and passed.
• Class of Business Training.
• CPD Training completed (annual requirement).
• Certified copies of qualifications and Training records to be provided to HR.

Experience

• Experience in Employee Benefits will be an added advantage.
• Good understanding of Excel.
• Strong level of responsibility.
• Able to work independently.
• Microsoft suite knowledge.

Competencies and Skills Required

• Planning.
• Customer focus.
• Interpersonal.
• Time Management.
• Problem Solving.
• Communication.
• Good interpersonal.
• Co-ordination.

Should you be interested in applying, please forward a detailed CV to [email protected] by Monday, 21 February 2022.